Thought Leadership

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Rethinking insurance ecosystems for enhanced customer experience

An ecosystem approach provides insurers with an interconnected set of services that enable diverse organisations to work together and add value collectively. Being able to cooperate with external partners using innovative technolo...

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The Future of Healthcare: Junaid Khan's Insights on the Impact of Digital Health Records in the GCC

Junaid Khan, Regional Manager at Alula Technologies, regards Digital Health Records (DHRs) as a transformative element within the Gulf Cooperation Council's (GCC) healthcare system. These records are pivotal, he suggests, for enhancin...

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Customer demand for immediate servicing in Insurance

In recent years, there have been significant shifts in consumer expectations and demands when it comes to healthcare and life insurance. Today's policyholders are no longer satisfied with the traditional processes that once dominate...

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